Paradisus Cancun
Location
- Located directly on the beach
- Hotel Zone, Cancun
- 1.5 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
- 4 km from El Rey Archaeological Zone
Address
Hotel description
Paradisus by Meliá redefines the all-inclusive concept, blending refined luxury with immersive experiences that connect guests to each destination. Resorts feature world-class amenities, from expansive pools and serene spas to entertainment hubs and wellness programs. Accommodations range from spacious suites to exclusive categories like The Reserve (an adults-only sanctuary and Family Concierge (personalized perks for multigenerational stays).
Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Guests will love all that this beautiful resort has to offer such as:
- Luxury, Redefined Beyond All-Inclusive
- Paradisus reimagines the all-inclusive concept, combining immersive luxury with thoughtful experiences tailored to elevate every stay.
- World-Class Amenities
- With cutting-edge facilities, including serene spas, expansive pools, and entertainment hubs, Paradisus provides everything needed for a seamless and indulgent vacation.
- Luxury Accommodations
- Spacious suites offering premium comfort, modern amenities, and direct access to the resort’s spectacular surroundings.
- Gourmet Dining & Sophisticated Bars
- A variety of international dining options and luxurious bars
- The Reserve: An Exclusive Adults-Only Oasis
- An elevated retreat offering private pools, exclusive lounges, and serene adults-only spaces designed for ultimate relaxation and exclusivity.
- Family Concierge Elevated Perks for Families & Groups
- Tailored for families and groups, with spacious accommodations, specialized activities for all ages, and personalized concierge services that ensure every detail is considered
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch and dinner daily
- Dinner buffet or a la carte (An extra surcharge may apply for lobster and fine cuts)
- Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)
Additional inclusions
- Kids Club for children 1 to 10 years old
- Life enriching activities for teenagers and adults, teenagers must be from 11 to 17 years old, activities are in an open space
- WiFi throughout the property
- All taxes and gratuities
Upgrade your stay
The Reserve and Family Concierge Room Category Inclusions
UPGRADED GUEST EXPERIENCES & SUITES
The Reserve Inclusions:
An immersive vacation experience for adults and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking into one of the "Reserve" room categories will receive the following exclusive services and amenities:
- Private lounge, cocktails and snacks throughout the day
- Exclusive lounge private check-in/out
- Special welcome cocktail & refreshing scented towels upon arrival
- Pool concierge
- Exclusive poolside bali beds (with prior reservation)
- Sunblocks available upon request in the pool area
- Exclusive The Reserve adults-only pool and beach area with valet service
- Exclusive pool with a closer bar or swim-up bar
- Exclusive 2 whirlpools for adults only
- Personalized turn-down service
- Personalized pillow menu (on request)
- Exclusive restaurant for breakfast and lunch & bar
- Assistance with priority reservations for activities and restaurants
- Nespresso coffee machine
- Superior personalized minibar
- Destination concierge service in person & via instant messaging
- One water ritual during stay at YHI SPA - adults only
- One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
- Bathrobes and slippers
- e-Concierge assistance prior arrival
Applicable to the following room categories: The Reserve Adults Only Junior Suite Sunset View, The Reserve Adults Only Junior Suite Ocean View, The Reserve Adults Only Suite Sunset View, The Reserve Adults Only Suite Ocean View, The Reserve Adults Only Master Suite Sunset View, The Reserve Adults Only Master Suite Ocean View
Family Concierge Inclusions:
An immersive vacation experience for adults, families, and groups. The Family Concierge offers opportunities for guests to reconnect and create everlasting memories. Guests booking "Family Concierge" room categories, will receive the following exclusive services and amenities:
- Private lounge, cocktails and snacks throughout the day
- Exclusive lounge private check-in/out
- Special welcome cocktail & refreshing scented towels upon arrival
- Pool concierge
- Exclusive poolside bali beds (with prior reservation)
- Personalized turn-down service
- Personalized pillow menu (on request)
- Exclusive Restaurant for breakfast
- Assistance with priority reservations for activities and restaurants
- Nespresso coffee machine
- Superior personalized minibar
- Destination concierge service in person & via instant messaging
- One water ritual during stay at YHI SPA - adults only
- One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
- Bathrobes and slippers
- Kids and teenagers´activities program
- Kids toiletries
- Kids beverages in the minibar
- E-Concierge assistance prior arrival
Applicable to the following room categories: Family Concierge Junior Suite Ocean View and Family Concierge Master Suite Ocean View
*Please note that inclusions are subjected to change without prior notice.
Best For...
Exclusive perks
Family
Luxury
Spa
Wedding & honeymoons
2SLGBTQIA+ Resorts
Promotions
Golf
US$200 Resort Coupons - 2025
US$200 Resort Coupons - 2026
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Beginning September 20,2023, Paradisus Cancun will refurbish some areas of The Reserve which includes a refresh of the lounge gardens, concierge desk and bar which will elevate the look and feel of this area.
This work will take place on the north tower which will be closed during the low season and in a controlled environment with minimum affect to guests. All of the amenities for The Reserve guests will be delivered as usual in other areas of the resort, including a private check-in, private pool, private restaurant and beach area will not be affected. The expected completion is November 15, 2023.
Junior Suite - Sunset View
Junior Suite - Ocean View
Junior Suite Grand Ocean View
Family Concierge Junior Suite - Ocean View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
Family Concierge Master Suite - Ocean View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Junior Suite - Sunset View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Junior Suite - Ocean View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Suite - Sunset View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Suite - Ocean View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Master Suite - Sunset View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
The Reserve Adults Only Master Suite - Ocean View
This room includes extra perks as part of this hotel’s The Reserve and Family Concierge Room Category Inclusions program.
Premium Junior Suite - Sunset View
Premium Master Suite - Sunset View
Premium Two Bedroom - Master Suite
Premium Suite - Sunset View
Restaurants & Bars
Restaurants
- Malva Food Bazaar - Buffet - International
- Cielo - À la carte - Mexican
- The Lunch Box - À la carte - Latin & Mexican
- Cappella - À la carte - Italian
- Lemon Fish - À la carte - Nikkei
- Agua Marina - À la carte - Seafood
- Sal Steak Cave - À la carte - Steak House - Adults-only. Additional charge.
- Sante - À la carte - Mediterranean - Exclusive for The Reserve guests adults only
- Taqueria Blue Agave - À la carte - Mexican
- Food Truck - Food truck - Californian street food style with Latin flavor
- Mascalzone - Snack bar
- Coffee Corner by Nespresso - Cafe
- Gelato - Ice cream
Bars
- Lobby Bar
- Cocktail bar
- Beach Bar
- Lounge Bar
- Swim-up Bar
- The Reserve Bar
Activities
Pools
- Outdoor pool
- Wading pool
Motorized and non-motorized water sports
- Watersports
Land activities
- Cooking lessons
- Tennis
- Playground
- Wine tasting
- Volleyball
Entertainment
- Kid's Club
- Pool parties
Health and Relaxation
- Fitness centre
- Spinning class
- Spa ($)
- Pilates class
- Yoga
Other facilities & services
- Babysitting service
- Beauty salon
- Car rental service
- Meeting facilities
- Laundry service
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Renovations
Beginning September 20,2023, Paradisus Cancun will refurbish some areas of The Reserve which includes a refresh of the lounge gardens, concierge desk and bar which will elevate the look and feel of this area.
This work will take place on the north tower which will be closed during the low season and in a controlled environment with minimum affect to guests. All of the amenities for The Reserve guests will be delivered as usual in other areas of the resort, including a private check-in, private pool, private restaurant and beach area will not be affected. The expected completion is November 15, 2023.
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- Preferred room location (based on resort layout and room category booked, subject to availability)
- Early check-in/late check-out (subject to availability)
- 20% off spa treatments (not applicable to packages or promotions)
- Welcome amenity
Valid for travel from November 01, 2024, and completed by October 31, 2025. Not applicable to groups.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Luxury
Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.
Golf
Relax your mind, practice your swing and enjoy the enviable views from the hotels executive golf course. The nine Par-3 holes offer a perfect place to disconnect and have fun with friends while playing this great sport in an unbeatable location. The course is located right in front of the main entrance of the resort, making it even more comfortable and easy to enjoy.
Unlimited rounds of golf (rounds are per person and per day)
Promotion details:
Valid for travel completed by December 23, 2025
- It is recommended to reserve 24 hours in advance
- Opening hours:
- Golf course from 7:00 a.m. to 3:00 p.m.
- Golf games from 7:00 a.m. to 1:00 p.m. Prior reservation required.
- Golf equipment not included.Golf equipment is available for an additional charge
- 9 holes par 3 executive golf course
- Dress code: polo shirt, golf or sports shoes (Not allowed: metal studs, sandals, jeans, collarless or sleeveless shirts)
- Children 12+ must be accompanied by an adult
- Subject to availability
- Rounds of golf are non-transferable or interchangeable
- The hotel reserves the right to discontinue this promo at any time without prior notice
US$200 Resort Coupons - 2025
Receive US$200 in resort coupons when booking a minimum stay of 3 nights!
Booking Window: September 24, 2024 - December 22, 2025
Travel Window: January 01, 2025 - December 22, 2025
Resort Coupons Distribution
- Room upgrade: US$50 (1 Coupon)
- YHI Spa treatment: US$120 (4 Coupons of US$30)
- F&B premium products: US$30 (2 Coupons of US$15)
- This offer is not combinable with other promotions valid at the time of booking, nor same service/product
- 3-night minimum stay required
- Resort coupons cannot be applied to retail products
- Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
- Resort coupons cannot be exchanged for cash money
- One coupon can be used per service and must be presented at the moment of service request
- Spa coupon applies for treatment with minimum of 50 minutes
- Resort coupons apply for all room categories
- Last day to use Resort coupons will be December 22, 2025
- This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
- This offer applies for individual reservations, leisure groups & weddings.
- In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
- All services require a reservations and are subject to availability
US$200 Resort Coupons - 2026
Receive US$200 in resort coupons when booking a minimum stay of 3 nights!
Booking Window: July 14, 2025 - December 22, 2026
Travel Window: January 01, 2026 - December 22, 2026
Resort Coupons Distribution
- Room upgrade: US$50 (1 Coupon)
- YHI Spa treatment: US$120 (4 Coupons of US$30)
- F&B premium products: US$30 (2 Coupons of US$15)
- This offer is not combinable with other promotions valid at the time of booking, nor same service/product
- 3-night minimum stay required
- Resort coupons cannot be applied to retail products
- Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
- Resort coupons cannot be exchanged for cash money
- One coupon can be used per service and must be presented at the moment of service request
- Spa coupon applies for treatment with minimum of 50 minutes
- Resort coupons apply for all room categories
- Last day to use Resort coupons will be December 22, 2026
- This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
- This offer applies for individual reservations, leisure groups & weddings.
- In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
- All services require a reservations and are subject to availability